Meet the Team
Tracey Hugill
Middlesbrough & Redcar and Cleveland Registered Manager
Clinical in-house trainer
With over 20 years’ experience in care and the determination to work my way up the career ladder from care assistant to co-ordinator to my current position as Registered Manager. Through hard work and determination, I have widened the horizon of SNE to offer one of my personal passions to deliver clinical care. I have a train the trainer qualification in clinical care & have completed my NVQ Level 5 in Health & Social care. I am always looking forward to see what challenge I can take on.
Mark Blackburn
NYCC
Area Manager
I started my career in care at the age of 16 with SNE Care Services. I was given the opportunity to progress within the company to team leader and then senior carer. With determination and hard work, I plan to progress even further within the company to senior management level. I am currently completing my NVQ level 5 in Health and Social Care and am always looking at new ventures I can take on to improve my knowledge in the care sector.
Andrew Mucharerwa
Operations Manager
I began working for SNE Care Services in 2015 as a care assistant, I quickly realised that caring for others was a passion of mine and very rewarding. I am now the Operations manager with a NVQ level 3 and am about to complete my NVQ level 5. I also have a (BA) Honours Degree in business management which plays a major role in my position at SNE. I often work with new staff when shadowing to show the best first hand experience of care work. I am the wellbeing officer at SNE care 24/7 to offer support to our staff whenever they need it. As the head of Scheduling I work closely with Quality control and heads of operation to ensure best quality of service is provided.
Bryan Muchemwa
Quality Control officer
Having worked with SNE care since the start, I have grown and progressed within the company. I enjoy teaching & developing staff to ensure the highest quality of care is delivered. I have completed my NVQ level 3 in Health & social care & hope to soon progress on to my level 5.
Molly Nicol
Health , Safety & Systems Officer
I joined SNE in 2018 as a Care Assistant, and thanks to my previous background, I later moved into the role of Health and Safety Officer. I’m currently completing my NEBOSH qualification and enjoy supporting the team by helping to create a safe and positive workplace.
Sharon Douglass
Training Co-ordinator
Hello, My name is Sharon-Louise and I have worked for SNE care since it opened in 2015.
I currently work in the office, I am also the in-house trainer and NAPPI UK trainer. I enjoy meeting new staff and aiding them in progressing through SNE and other ventures they wish to pursue.
Jasmine Coates
Care Co-ordinator
I started SNE Care after leaving school at the age of 16 as an office apprentice I then progressed onto being a care assistant at the age of 17 then later progressed onto being a senior care assistant at the age of 19 from this I have gained 30+ training qualifications including train the trainer safeguarding and my NVQ 3. I plan to progress onto my NVQ 5 and eventually gain further knowledge in my role. I have no recently been promoted to Team leader and very grateful to progress and learn each day.
Marie Sey
Care Co-ordinator
I joined SNE Care Services in August 2019 as a care assistant, this was my first first care job, and I quickly fell in love with it. Since joining SNE Care Services I have been given the opportunity to be a team leader, a position I have held since 2023. Over the years I have had a lot of in-house training, I have completed my care certificate and am currently working on obtaining my Diploma in Adult care level 3. I am grateful to be part of a team that has always supported me to do well to achieve my goals. During my time with SNE Care I have learnt many skills including extra eye for detail especially when it comes to auditing and this is something I thrive to do well in.
Anna Muchemwa
Care Co-ordinator
Nine years ago I found myself totally changing my career pathway from being a Personal Assistant, considered a prestigious job, to being a Carer and rose through the ranks to Senior Carer and was promoted to Care Coordinator. It was my passion since I was a child to be a Nurse so getting into this field was smooth sailing. I quickly felt a sense of belonging as I worked with the best team. I joined SNE Care as Care Coordinator since its inception in 2015 the position which I still hold at present.
David Jaja
Senior Care Assistant
I started my career in care SNE Care Services, I discovered my passion for the job and making people happy as domicilliary care requires one and one contact, this made me looked forward to coming to work daily. I have been given the opportunity to progress within the company from a care assistant to a team leader and now a senior carer. With great effort, determination and hard work, I plan to progress even further within the company.
Tinashe Mutema
Senior Care Assistant
I joined SNE Care Services in Jan 2023 as a Senior Carer. I have passion for success and with hard work, dedication and determination, I aim to add value to the organisation. I aspire to progress further into senior management within the organisation.
Fungai Mugezi
Senior Care Assistant
My employment with SNE began this year (2023). I've always had a great desire to help people, and as I became older, that desire only expanded. My work is rewarding, and I feel at home in my line of work. Currently employed as a senior care provider, completing packages for the business and client assessments. I appreciate the chance that SNE has provided for me. I work hard to raise my standards and advance the organisation even further. My main goal is to uphold the company values while going above and beyond expectations.
Pamela Ncube
Senior Care Assistant
I began my career at SNE Care Services in 2022 as a care assistant, driven by a passion for helping people live independent and fulfilling lives. I've since been promoted to Senior Care Assistant, where I lead and mentor my team to ensure we provide the highest quality of care. I'm especially passionate about guiding new staff, as I remember what it was like to start out, and I enjoy helping them build the confidence to provide exceptional care. My work also involves building strong relationships and creating personalized care plans to foster a safe and nurturing environment. I am currently pursuing my NVQ3 in Adult Health and Social Care, as I am dedicated to continuous learning and development to best serve the people and families I support.
Chido Mubayi
Senior Care Assistant
My aim is to improve people’s lives by helping with social and interpersonal difficulties, and wellbeing. I am working as a Senior Carer for SNE, A journey which is fulfilling as I get to do what I love best. With my past experience, I am well equipped on how to do needs assessments and also provide care services to the community at large. My passion is helping people and I believe I will learn and progress more on the job.
Nomusa Muzanehamo
Senior Care Assistant
I am a qualified Primary Care Nurse with 12 years of experience under the Ministry of Child and Healthcare in Zimbabwe. I relocated to the UK in January of last year and currently work as a Senior at SNE Care and plan to grow and improve everyday.
Beauty
Kusangaya
Senior Care Assistant
I began working as a Senior Carer with SNE in June 2023. Since then, I have been on a continuous learning journey, striving to provide the highest standard of care and support to every service user. Through my past experience, extensive training, and working with dedicated individuals, I have been able to expand my skills beyond the scope of my role. Currently, I am involved in compliances and have progressed into client assessments. I believe that there is no limit to what I can achieve, and I am looking forward to accomplishing more within the organisation.
Ellie Bunn
Apprentice Admin
I have been at SNE since 2025 and I love my job. I came into the apprenticeship completely blind to this world and everyone is amazingly supportive. I really feel part of the team. I love helping people where I can and talking to clients is probably my favourite part of the job! I have to understand how important every role is at SNE and it's a great feeling to know I have contributed to the company in any way that may be. I am excited to continue working towards completing my apprenticeship and seeing where this takes me in the future at SNE.